Privacy Policy for Khatum App
Effective date: 20 May 2026
Khatum App is developed and operated by PC Watch Consulting CC. This Privacy Policy explains how we collect, use, store and protect personal information when users interact with Khatum App through WhatsApp or related online services.
Information We Collect
Depending on how you use Khatum App, we may process the following information:
- Your WhatsApp phone number.
- Your WhatsApp profile name, where available.
- Your messages and commands sent to the Khatum App bot.
- Khatum, tasbeeh, Yaseen or custom recitation participation records.
- Contribution counts, completion status and progress history.
- Notification preferences and reminder settings.
- Technical logs needed for security, troubleshooting and service reliability.
How We Use Information
We use information to:
- Create and manage khatums, tasbeeh sessions and related activities.
- Record participation, contributions and progress.
- Send reminders, notifications and service updates through WhatsApp.
- Respond to user commands and provide automated bot functionality.
- Improve reliability, prevent duplicate replies and troubleshoot errors.
- Protect the service from misuse, abuse or unauthorised access.
WhatsApp and Third-Party Services
Khatum App operates through WhatsApp and uses services provided by Meta Platforms, Inc. Your use of WhatsApp is also subject to WhatsApp's own terms and privacy practices.
We may also use hosting, database, logging and infrastructure services to operate the platform. These providers are used only where necessary to deliver and maintain the service.
Data Sharing
We do not sell users' personal information. Information may be shared only where necessary to operate the service, comply with legal obligations, protect rights and security, or with service providers supporting Khatum App.
Data Retention
We retain information for as long as needed to provide the Khatum App service, maintain participation records, support user requests, comply with legal obligations and improve system reliability.
Users may request removal of their information, subject to legal, operational and security requirements.
Your Rights
In line with applicable South African privacy principles, including POPIA where applicable, users may request:
- Access to personal information held by Khatum App.
- Correction of inaccurate information.
- Deletion or removal of information, where permitted.
- Withdrawal from notifications or participation, where supported.
Khatum App may also provide bot-based options to remove or manage user data.
Security
We use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or alteration. No online service can guarantee absolute security, but we work to keep the platform reliable and protected.
Children
Khatum App is intended for general community use. Where minors use the service, this should be done with appropriate guidance or consent from a parent, guardian or responsible adult.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised effective date.
Contact Us
For privacy questions, access requests or data removal requests, contact:
[email protected]
WhatsApp:
+27 72 628 7042
Operator:
PC Watch Consulting CC